Privacy Policy
Last updated: June 30, 2026
Improve Social Care ("we", "us", "our") is an independent community outreach service that helps eligible New York Medicaid members connect to free food and nutrition services through their plan's Social Care Network benefits. This Privacy Policy explains, in plain language, what information we collect, how we use it, and who we share it with.
Information we collect
- Contact details you provide: name, phone number, ZIP code, and (if you choose) your Medicaid ID.
- Your responses to the eligibility questions on this site, including general health-related answers you choose to share.
- Basic technical information your browser sends automatically (such as date and time of submission).
Providing a Medicaid ID is optional. You may complete the eligibility check without it.
How we use your information
We use the information you provide to:
- Contact you about whether you may qualify for Social Care Network services.
- Share your information with a contracted Social Care Network partner so they can coordinate services on your behalf.
- Keep internal records of submissions so we can follow up and improve our outreach.
We do not sell your information and we do not use it for third-party marketing.
Who we share information with
We share the information you submit only with the contracted Social Care Network partner needed to coordinate the services you may be eligible for, and with service providers that help us operate this website.
Contact us
Email: info@improvesocial.care
Phone: 845-944-6444